Shipping and Returns

we can ship to virtually any address in Jordan. Note that there are restrictions on some products and cost of shipping may vary from different locations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping order you choose, shipping date estimates may appear on the shipping quotes page.

We do provide the stock level and quantities available so buyers can know the availability of products we have, before ordering. We do offer an In-Shop pickup service from 9:00 am-5:00pm.


You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within 1-2 weeks of giving your package to the return driver, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the driver (2-3 business days), the time it takes us to process your return once we receive it (3 to 4 business days), and the time it takes your bank to process our refund request (5 to 7 business days).

If you need to return an item, please 
Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.